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Parliament: Deaf Telephone Access to the HM Treasury

Andy Reed (Loughborough, Labour)

To ask the Chancellor of the Exchequer what provision is made for deaf people to access services provided by his Department through call centres.

Angela Eagle (Parliamentary Secretary, HM Treasury)

HM Treasury does not provide services through call centres.

Comment:
So HM Treasury doesn't speak to hearing people on the phone! Tax man doesn't use the telephone is a difficult one to believe. What about deaf employees, or aren't there any?

Besides, what's with all these call centre questions in parliament? Is the rnid doing some indirect marketing or what?!

Source:
Hansard
They Work For You

See also:
Parliament: Contacting the Department of Transport
Parliament: Deaf Telephone Access to the Department of Health

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