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Parliament: Deaf Telephone Access to the Dept of Business, Enterprise and Regulatory Reform

Andy Reed (Loughborough, Labour)

To ask the Secretary of State for Business, Enterprise and Regulatory Reform what provision is made for deaf people to access services provided by his Department through call centres.

Gareth Thomas (Parliamentary Under-Secretary, Department for International Development; Harrow West, Labour)

The Department provides access to its services for deaf people via a minicom number in its Central Enquiry Unit.

The Arbitration and Conciliation Service (ACAS) and Companies House, who are Executive Agencies of the Department for Business, Enterprise and Regulatory Reform, also provide access via minicom numbers.

Source:
Hansard
They Work For You

See also:
Parliament: Deaf Telephone Access to the Dept of Innovation, Universities & Skills
Parliament: Deaf Telephone Access to the Home Office
Parliament: Deaf Telephone Access to the Department of Works & Pensions
Parliament: Deaf Telephone Access to the HM Treasury
Parliament: Contacting the Department of Transport
Parliament: Deaf Telephone Access to the Department of Health

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